Returns

  • ALL returns require an RGA number. Please call us to request a number for all returns.
  • All shortages or damaged goods MUST be reported to us within 48 hours after receipt.
  • No returns after 30 days from our SHIPPING date.
  • There are no returns on electrical parts.
  • Re-Stocking charge of 25% on all authorized returns.
  • If parts were shipped FREE FREIGHT, then the cost of the freight charges will be deducted on top of the restocking charges.
  • Buyer will be responsible for all shipping costs.
  • New items MUST be unused and must be in original, salable condition without cosmetic or other damage of any kind to be returnable.
  • Custom Order Parts are not returnable
  • Orders cannot be cancelled once they have shipped, at that point you will need to ship the items back us after receiving them and a RGA number.
  • Items under $10.00 are not returnable
  • SurfaceCleanerDepot.com is not responsible for unclaimed equipment left over 30 days after work is completed. We will make every attempt to contact you for returning your equipment. Any unclaimed items left over 30 days will become property of SurfaceCleanerDepot.com

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